Privacy Statement

SOTRELCO SA cannot be held responsible for any direct or indirect damage resulting from the use of the website or the information made available on or via this website. If you notice inaccuracies in the information available on or via this website, please do not hesitate to communicate it using the address below.

Within the framework of European legislation on data protection (GDPR), we provide you with the following information regarding the processing of your personal data:
Your data is processed by the company SOTRELCO SA, Rue de la Croix du Maïeur 1, 7110 La Louvière, Belgium, registered under company number 0423.234.655.
Any questions can be addressed to

You can also always contact the Data Protection Authority via

Who is this privacy statement for?

This privacy statement mainly concerns the processing of personal data of our current and former clients, prospects, partners, suppliers, and their staff, people who have shown interest in our products, services, or solutions, and people with whom SOTRELCO SA and its employees come into contact in the course of their business activities.

What personal data does Sotrelco process?

SOTRELCO SA keeps your contact details: e.g. name, first name, title, language, email (email address), phone number, function within your organization...
If you visit our website, we may record certain information based on the cookies we place. For more information on this, please refer to our cookie policy.

What does SOTRELCO SA do with this data?

If you are a collaborator of an organization or company with a contractual relationship with SOTRELCO SA, your data is processed:
• For project and/or order follow-up and your possible remarks or complaints in this context.
• For general management of clients and suppliers, including accounting, dispute management, legal proceedings, debt recovery or transfer, and protection of our rights in general.

If you are a former client, partner (e.g. collaborator of an engineering office), or prospect, your data is used to inform you of SOTRELCO activities based on the legitimate interest of the prospect/lead.

If you visit our website, your data is used to enhance your browsing experience and to establish anonymous statistics regarding the quality of the website.

If you register for one of our events, the data you provide us with for registration for our event is processed for:
• Follow-up on your registration and your possible remarks or complaints in this context.
• General client management, including accounting, dispute management, legal proceedings, debt recovery or transfer, and protection of our rights in general.
• For some events, participants receive a simplified list of participants, including their name, first name, and organization.

How long does SOTRELCO SA keep your data?

SOTRELCO SA retains your personal data for a period of 3 years after the date of the last activity of the person, unless there is a legal retention period.

Transmission of your personal data to third parties

Your data is not transmitted to third parties without your explicit consent.
In certain exceptional cases, your personal data may be transmitted to third parties without your consent. Namely:
• To subcontractors for activities related to the activities of SOTRELCO SA
• To competent authorities or bodies established by law within the framework of legal and regulatory obligations.

We protect your personal data

We make every effort to secure your personal data as much as possible and to protect your privacy to the best of our ability. To this end, we take all necessary technical and organizational measures.

Your rights

You can exercise your rights by contacting
You can always request to view your data. If your data is incorrect, you can request SOTRELCO SA to correct, complete, and/or update it.

Cookie Policy

Necessary cookies make a website usable by enabling basic functions such as page navigation and access to secure areas of the site. The website cannot function properly without these cookies. Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in. Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously. Website visit statistics are processed by "Google Analytics". The information is anonymous so that no link to your identity can be established. Our website uses cookies to distinguish your user preferences from those of other users of our website. This helps us to offer you a better user experience when you visit our website and also allows us to optimize it. However, cookies do not allow systematic collection of data that would enable the identification of users of our website. They only help us to improve the operation of our website, to understand the interests of our users, and to measure the effectiveness of its content. Please read our privacy policy to learn about the privacy rules applicable to the website. For more information about this cookie policy, you can contact us by email at

What is a cookie? A cookie is a small text and number file that we store in your browser or on your computer's hard drive. This way, we can remember your preferences when you browse our website. Unless you have adjusted your browser settings to refuse cookies, our system places them as soon as you visit our website.

Your consent

By using our website, you agree to the use of cookies. To use our website optimally, you must accept cookies via your browser settings. You can block cookies by activating the browser setting that allows you to refuse cookies. However, if you use your browser settings to block these cookies, you may not have access to (certain parts of) our website. If you wish to withdraw your consent at any time, you must delete your cookies using your browser settings. For more information on deleting or blocking cookies, you can visit the following website:

Google Analytics

The SOTRELCO SA website is analyzed by Google Analytics, a web analytics service provided by Google. Google Analytics uses "cookies" to help the website analyze how users use the site. The information generated by the cookies about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Modification of this privacy statement

SOTRELCO SA reserves the right to adapt this privacy statement at any time, in accordance with the General Data Protection Regulation (GDPR).